Refund policy
Return & Refund Policy
Because each Cherry Mail Club envelope is thoughtfully prepared just for our members, we do not accept returns or offer refunds on subscription payments or mailed items.
Monthly Memberships
You may cancel your monthly membership at any time before your next billing date through your customer account. If your payment has already been processed, you'll receive the upcoming month's Cherry Mail Club, and your cancellation will take effect before the next renewal.
Annual Memberships
Annual memberships are prepaid and non-refundable. You may cancel automatic renewal at any time through your customer account, and your membership will continue through the end of your prepaid 12-month term.
Damaged or Incorrect Orders
If your envelope arrives damaged or you receive the wrong item, please contact us within 7 days of delivery at hello@mycherrypickedbooks.com. We'll work with you to make it right.
Â
Cherry Mail Club Cancellation Policy
Monthly Membership
You may cancel your monthly membership at any time through your customer account.
Because we begin preparing each month's mailing in advance, cancellations take effect before your next billing date.
If your payment has already been processed for the upcoming month, you'll still receive that month's Cherry Mail Club, and your membership will end before the following renewal.
Annual Membership
Your annual membership is billed once for 12 months of Cherry Mail Club.
You may cancel automatic renewal at any time through your customer account. Your membership will remain active until the end of your prepaid 12-month term, and you won't be charged again.
Because annual memberships are prepaid, we don't offer refunds for unused months after your first mailing has begun.
Need help?
If you have any questions or need assistance, simply email hello@mycherrypickedbooks.com and we'll be happy to help.